Booking conditions and terms of payment
Booking: On receipt of your booking we will reconfirm the reservation for the relevant holiday home. The deposit payment amounts to 20 % of the rental fee and becomes due
within one week of booking. After we receive your deposit the reservation will be binding. If the deposit is not received within one week, the reservation may be cancelled. The rest of the rental fee
is to be paid six weeks before departure. When booking within 8 weeks before departure, the full rental fee becomes due at the time of booking and the deposit regulation is not
Deposit: In addition to the rental fee we ask for a security deposit of € 200,00. This amount will be used to cover any possible damages that might occur during your stay (e.g. loss of key, minor damages to furniture or electrical devices etc.) If the damage costs are higher than the deposit paid, you will have to pay the difference. If everything is all right, the amount of the security deposit will be returned to you upon check-out or after departure.
Arrival and Departure: Check-in on arrival day: 4.00 p.m.
Ceck-out on departure day: 10.00 a.m. Exceptions can be granted by request.
Cancellations: Cancellations up to 45 days before date of arrival are free of charges. Cancellation up to 30 days before date of arrival, 20 percent from total price of the
reservation will be charged. A cancellation up to 21 days before date of arrival, 50 percent from total price of the reservation will be charged. A cancellation later or in case of no arrival, 100
percent of total price of the reservation will be charged.
As a matter of principle, cancellations will be handled in a customer-friendly way, also seasonally by seeking an agreement with the guest. If a replacement booking for the cancelled period was found, this rental amount will be considered, minus a processing fee of five percent. We recommend to make a travel cancellation insurance.
Prices: Prices are to be understood per holiday home and night stay on a self-catering basis. Unless stated otherwise, the prices include: energy costs,
taxes, use of all facilities, bed linen and set of towels for the number of beds booked, sauna and whirlpool where available, washer and dryer.
Extra Costs: Unless stated otherwise, additional costs will be be settled in cash on-site at the end of your stay:
1,50 € per night stay and person older than 15 years.
60 till 80 €, depence on the size of the house and the number of guests. At intense pollution in the chalet, there can be charged 20 till 50 € more for cleaning.